Robert Henry

I spent more than fifteen years working just about every side of this industry. Weekly service routes, testing and dosing other people’s water. Equipment repair and warranty work, which mostly meant turning up to a pool where something expensive had died and working out why. New construction, from the dig through to handing over the keys. And time behind the counter at a pool store, testing samples people brought in.

That last one is why this site exists. You spend a few years watching the same six problems walk through the door, explaining the relationship between cyanuric acid and chlorine to people who have owned a pool for a decade and were never once told about it, and it stops being a chemistry problem. It becomes an information problem.

Almost every expensive thing that happens to a pool is preventable, and the reason it happens anyway is that nobody explained the underlying mechanism to the owner in plain language. Not because the industry is dishonest, but because there is no time to teach someone water chemistry between stops on a route.

PoolBuff is that explanation, written down properly. No upsells, no affiliate-driven verdicts, and no filler before the answer.