Contact

Ask me something

This goes to me, not to a help desk. I answer most messages within two business days, and faster when something is actively broken.

A question about your pool

Include your volume, sanitizer type and full test numbers — free chlorine, pH, TA, CYA and hardness. With those I can usually give you a real answer instead of five follow-up questions.

A correction

I take these seriously and I do not bury them. Point me at the page and the specific claim, and I will check it against the source.

Read the corrections policy

A product to review

Tell me what it is and why it deserves a season on a real pool. I buy what I test and I do not accept payment for coverage.

How we test

Prefer email?

General: info@poolbuff.com
Editorial: editors@poolbuff.com
Corrections: corrections@poolbuff.com

In an emergency, do not email me. For a suspected gas leak, an electrical fault, a chemical exposure or a drowning incident, call your local emergency number. For chemical exposure in the US, Poison Control is 1-800-222-1222.