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Jandy

Jandy gives a pump, heater or salt system bought online no warranty at all. The model numbers, parts lists and terms behind that, checked against Jandy.

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Before you buy Jandy

Buying online voids it entirely

Every manufacturer here runs some kind of channel policy. Jandy has the strictest one on the site, and it is worth knowing before a bargain tempts you.

Jandy's limited warranty states that it does not apply to Jandy branded products purchased through the Internet or other e-commerce platforms, excepting only valves under three inches, parts and accessories. That is not a reduced term. Pentair still gives an online-bought product a year and removes the labor; Hayward sells an Open Line on shorter coverage. Jandy gives a heater, a pump or a salt system bought online no manufacturer warranty at all.

It also requires installation and service by a contractor licensed and qualified in pool equipment where local rules demand one, and coverage runs to the first retail purchaser only, in the fifty states and Canada, at the original installation site.

The default is one year, and the exceptions are the point

Jandy warrants its products for one year from retail purchase as a baseline. The exceptions are where the value is, and they are specific:

Variable-speed pumps, three years. Nicheless underwater lights, three years. Complete salt systems, three years — but only when the controller and cell are purchased and installed together. Heat pumps two years, with compressors and heat exchangers at five.

And the one that decides a purchase: a JXi gas heater is one year, but its heat exchanger is five if the VersaFlo Integrated Bypass was factory-installed. Same part, five times the term, settled by an option chosen at order time and impossible to add later.

Part numbers, and the Fluidra family

Jandy, Polaris and Zodiac are all Fluidra, which is why Jandy parts carry the same R0 prefix you will see on a Polaris cleaner. The number tells you the part, not the brand it was sold under.

Jandy publishes its manuals with full exploded parts lists split by system — cabinet, heat, water and electrical — and the tables run a column per model. On a heater the columns separate copper from cupro-nickel as well as size, so read the column heading before copying a number out of a row.