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Polaris cleaners: which need a booster pump, the wear parts the warranty names as excluded, and the part numbers to reorder them by.

Pumps

Cleaners

Before you buy Polaris

The wear parts are not covered, and that is the point

Polaris names the consumables in its own warranty as items it does not cover: bags, tires, sweep hoses, sweep hose scrubbers and belts. That is not a catch — they are expected to wear out, and a pressure-side cleaner that has "stopped working" has usually just worn through one of them.

One exclusion is worth knowing because it is absolute, though it is written per product rather than centrally: the printed warranties in the 280 and 380 manuals both name removal of the in-line filter screen among the things that void coverage outright. People pull it to get more pressure at the cleaner. It is there to keep grit out of the turbine bearings, so removing it trades a five-dollar screen for a rebuild.

Coverage under the current warranty statement is one year from the date of retail purchase, with five years on the frames of in-ground pressure-side cleaners and two years on robotic cleaners. Older printed manuals measure the year differently — one year from manufacture as established by the serial number, or from purchase with proof, whichever is later — and the 360 and 380 manuals give the frame ten years rather than five. Where they disagree, the current statement is the one in force.

Two terms that are easy to miss. A purchased replacement part carries ninety days, not a year — except a Factory Rebuild Kit for a pressure cleaner, which carries a full year, and is worth weighing against buying four or five worn parts separately. And coverage is limited to the first retail purchaser, is not transferable, and does not follow the equipment to a new installation site.

Before you buy one

Most pressure-side cleaners need a separate booster pump, and that is the first thing to establish. It is also where the running cost lives, since a booster is roughly a kilowatt whenever the cleaner runs. The 360 is the exception in the Polaris line — mechanically the same cleaner as the 380, but plumbed to a dedicated return line and driven by the filter pump you already have.

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