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Hayward · Navigator

Hayward Navigator Pro

Hayward's programmed-steering suction cleaner — setting the flow gauge, the seven-inch wall rule, the parts that wear, and what W3 does to the warranty.

A blue and white Hayward Navigator Pro suction cleaner on the plaster floor of a pool, its gray hose curving up from the clear swivel on top
Generated image, checked against Hayward’s own product photographs. It is not a photograph of this unit.

The Navigator Pro is Hayward's suction cleaner for in-ground pools up to 20 × 40 feet. It runs on the pool's own filter pump through a 40-foot hose, and uses what Hayward calls SmartDrive programmed steering, which Hayward says travels the floor, walls and coves systematically rather than wherever the cleaner happens to point.

It comes in two versions, 925ADC for gunite and 925ADV for vinyl, and each is also sold online with a W3 prefix.

Gunite or vinyl

Hayward's parts list shows exactly what separates the two: the shoes and the access cover. The gunite cleaner takes AXV414P concrete shoes and the AXV603 cover; the vinyl cleaner takes AXV413P vinyl shoes and the AXV603A cover. Every other part on the diagram is listed once, for both.

Hayward's sell sheet lists gunite, vinyl, fiberglass, pebble and tile as surfaces, and notes that different shoe types are available for different surfaces. Buy the version that matches the pool.

Getting the flow right

A suction cleaner lives or dies on how much suction reaches it, and Hayward's installation is built around measuring that rather than guessing.

  1. Size the hose. Connect the sections, stretch the hose to the farthest point of the pool, and add two more sections. Make every joint tight, because an air leak costs suction.
  2. Fill the hose with water, and fit the flow gauge into the leader hose, under water.
  3. Connect to the skimmer with the cone adapter, or push the hose straight into a Hayward Vac-Lock without the cone.
  4. Read the gauge. With the pump running, the black disk should sit between MIN and MAX.

If the reading is too high, bring it down with the system's suction valves, the included regulator valve in the skimmer, or an optional skimmer vacuum plate. If it is too low, Hayward is blunt: that points to a problem with the pool's system, not the cleaner, and neither the regulator nor the vacuum plate can raise it.

Hayward's troubleshooting guide adds two conditions. A dedicated suction line should be at least 1½ inches and fitted with a Vac-Lock for safety. And on a skimmer with only one port, the main drain may need to be shut off.

Then remove the flow gauge, submerge the cleaner to purge the air, and fill the hose completely before connecting it.

The rear flap adjuster

Once it is running, one control does most of the tuning:

  • Getting hung up on steps, the liner or obstacles: turn the rear flap adjuster to Position I.
  • Not climbing the walls, or staying on the floor: turn it to Position III.
  • Climbing too high and sucking air: the manual's answer is to set the flap to Position I, and if it still climbs too far, reduce the flow.

Hayward's troubleshooting guide gives Position II as the starting setting.

What it will not do

  • Climb every wall. It climbs the walls of concrete and fiberglass pools only where there is at least a 7-inch radius where wall meets floor, and even then, because of the programmed steering, not every time it reaches one.
  • Clean steps and loveseats, which Hayward's troubleshooting guide says it will not do. The guide also says it may not work well under a cover.
  • Clear a dirty pool. Hayward says not to use it to remove large debris in new pools, and the troubleshooting guide says it is not designed for heavy construction or storm debris. It is built to keep a clean pool clean.

Take it out before adding chemicals and before backwashing, and never swim with it in the pool.

The hang test

Hayward's quickest diagnosis for steering problems needs no tools. With the cleaner connected and the pump running, lift it by the hose and hold it about a foot below the surface. Within five minutes it should turn in both directions with a stop in between, roughly equally each way.

  • Turns both ways in the air but circles one way on the floor: play or wear between the A-frames, turbine and pods.
  • Turns one way only, or not at all: check the rear screen for debris, then the gearbox and the medium turbine.

The parts that wear

Hayward's maintenance advice is to check the shoes, wings and flaps periodically. The shoes carry a wear line, and the manual's troubleshooting table names worn shoes and worn wings for nearly every movement problem, from slow travel to failing to climb.

When the medium turbine's gears need work, Hayward's troubleshooting guide says to fit the medium turbine kit, AXV079VP, rather than individual parts, and its parts list marks the individual gears and bushings as replaced by that kit.

Store the hose straight

The manual says to store the hose sections straight, never coiled. A coiled hose takes on a memory that stops the cleaner moving properly, and coiled hoses are not covered by the warranty. Disconnect the leader hose from the cleaner whenever it is out of the pool.

Where Hayward's documents disagree

  • Loose pods. The owner's manual says to replace the pod and A-frame connection if necessary and not to retighten loose pods. The older troubleshooting guide says to make sure they are tightly connected, and to replace both A-frames and pods if they come loose again soon after tightening.
  • The turbine case. Hayward's parts list gives the medium turbine case and axle assembly as AXV009A; its US product pages list AXV009.
  • The medium turbine kit. The parts list calls AXV079VP the vinyl kit, but Hayward's US product pages list it for the gunite cleaner too.
  • The parts list itself is published by Hayward Australia. The US copy is hosted on a Hayward server whose security certificate had expired when this page was checked, and the part numbers that appear on both the Australian list and Hayward's US product pages match, apart from the turbine case above.

Check the prefix before you buy

  • 925ADC or 925ADV, from a dealer: two years of parts and one year of in-store labor.
  • W3925ADC or W3925ADV, Hayward's Open Line: one year of parts, no labor.

The cleaner is the same. The Hayward brand page explains the two channels.

Which model do you have?

The model number is on the cleaner label. Everything else in the range is shared — these are the parts that change with it.

ModelSKUShoesAccess coverNote
Navigator Pro, gunite925ADCAXV414PAXV603For concrete pools. Sold online as W3925ADC, Hayward's Open Line version, with one year of parts in place of two years plus in-store labor.
Navigator Pro, vinyl925ADVAXV413PAXV603AFor vinyl liner pools. Sold online as W3925ADV. The same cleaner with vinyl shoes and the vinyl access cover.

Hayward Navigator Pro parts, and what goes wrong

Read off the manufacturer’s parts list and checked before it ships. Open a row for what a bad one actually does — or start from the symptom and work down, which is the cheaper order.

What is it doing?

Hayward Navigator Pro manuals and documentation

Hosted by the manufacturer. These open on Hayward’s own servers, so they stay current.

Hayward Navigator Pro warranty

2 years parts, 1 year in-store labor

Hayward's product pages give the dealer 925ADC and 925ADV two years of parts and one year of in-store labor, which matches the Expert Line terms for suction cleaners on in-ground pools. The W3 versions are Open Line: one year of parts and no labor. On either, the parts that do the moving are treated as wear: Hayward's warranty terms list shoes, wings and flaps among the normal wear items covered for manufacturing defects only, which it says usually show within 30 days. The owner's manual adds that coiled hoses are not covered, and that Hayward is not responsible for damage caused by worn or broken parts.

Manufacturer’s terms

Hayward Navigator Pro complete parts list

Every part on the manufacturer’s exploded diagram, in their numbering. Marked rows are the ones covered above with a symptom and a diagnosis.

48 parts

No.PartDescriptionNote
1aAXVU016Skirt kit
1bAXVU005Handle kit
2AXV070Cone gear, clear
3AXV301Intermediate gearReplaced by AXV079VP
4AXV309Intermediate gear shaftReplaced by AXV079VP
5AXV068Spindle gear screwReplaced by AXV079VP
6AXV303Cone spindle gearReplaced by AXV079VP
7AXV306Cone gear bushing
8AXV066ACone spindle gear bushingReplaced by AXV079VP
9AXV060WHUpper middle body
10AXV064AMedium turbine drive gearReplaced by AXV079VP
11AXV062CMedium turbine
12AXV009AMedium turbine case and axle assemblyHayward's US pages list it as AXV009
13AXV065PUpper body screw, 6 pack
14AXV408PGear box assembly what goes wrong
15AXVU009Screen kit what goes wrong
16AXV054FHFloat kit
17AXV050CWHLower middle body
18AXV057PMiddle body screw, 6 pack
19AXV313Lower body screw
20AXV621DATUniversal turbine and A-frame kit what goes wrong
21AXV434WHPFlap kit, two flaps with front and rear springs
22AXV031BFlap adjuster
23AXV230DWHOpen lower body
24AXV417WHPPod kit
25AXSCR4008Pod screw kit, two screws and two washers
26AXV016PPod plug, 6 pack
27AXV604WHPWing kit what goes wrong
28aAXV414PShoes, concrete, 4 pack what goes wrong
28bAXV413PShoes, vinyl, 4 pack
29AXV314PCaptive screw with clip
30aAXV603Access cover assembly, concrete
30bAXV603AAccess cover assembly, vinyl
31AXV602PTurbine kit, turbine and two turbine bearings
32AXV055PTurbine bearings, 2 pack
—AXV079VPMedium turbine and spindle gear kit what goes wrong
—AXV414604WHPWing and shoe maintenance kitListed on Hayward's US product pages
—AXV621417WHPA-frame and pod tune-up kitListed on Hayward's US product pages
—AXV622604WHPPropulsion and wings rebuild kitListed on Hayward's US product pages
—AXV622DPKConcrete universal propulsion and conversion kitListed on Hayward's US product pages
—AXV621DUniversal A-frame kitListed on Hayward's US product pages
—AXV603CLOAccess cover assembly, wide standoffsListed on Hayward's US product pages
—AXV092Hose connectorListed on Hayward's US product pages
—HSLCHK120GRHose kit, 1 leader and 11 connector hoses, 40 ft, grayListed on Hayward's US product pages
—HSCHK100GRPK12Connector hose, 1 m, 12 pack, grayListed on Hayward's US product pages
—HSLHK110GRPK12Leader hose, 1 m, 12 pack, grayListed on Hayward's US product pages
—AXV925ADSANavigator Pro shell assemblyHayward's parts lookup number; not in the parts list
—AXVU009-237Screen kitHayward's parts lookup number; the parts list gives AXVU009

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